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Customer Reviews

What our customers think

Fantastic Time!!!

We got home on Sunday from our holiday to New York and the Caribbean. We had a fantastic time with a great hotel, flights and cruise.

A big thank-you for all your help in making it happen.
Hopefully you can help arrange our next one?
Kindest regards

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- by Colin & Audrey Peter, Published 31 Jan 2017

Impressive Service

I would like to thank you for the excellent organising of our cruise and hotels in Barcelona and Venice. Every transfer was private and were on time and the cruise on the Spirit was brilliant.

Thank you very much made our holiday so easy the four of us was very impressed.

We have paid a deposit in latitudes so will be looking for a good deal in the future.

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- by Brenda Bloss, Kathy Spall, Barry and Brian Smith, Published 02 Dec 2016

To flights & packages and Staff

This email is to thank you after our cruise holiday. We had a great holiday, every thing went like clock work.

Hotel.. all tranfers.. flights.. & cruise.. Thanks to you and your team at flights and packages.

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- by Sue & Jar Bancroft, Published 25 Nov 2016

Excellent service

We have just arrived back from an amazing cruise around the med, Barcelona and Venice tagged on at either end. We were really pleased that you suggested an up grade to a suite with a larger window. Your service to us, the information given regarding Taxi and Hotels was invaluable. Even the weather was amazing, did you arrange this also?

The admin regarding this holiday was very well executed and when we needed to ring and speak to you, the phone was always answered quickly and courteously. Once again, many thanks for your help, and if anything else comes up please let us know or we will contact you when we are in a position to take another hol.Kind Regards.

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- by Neil and Lindsey Heward, Published 08 Nov 2016

Awesome Cruising!!!

Norwegian cruise 12/10/16

Just to say thank you for the cruise we have just taken with you.

Everything went very well cruise and especially transfers they were great.

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- by Patrick McCourt, Published 02 Nov 2016

Good trip & Reliable service!

Got back from our cruise last night. Just to say that everything went according to plan. Transfers turned up when they were supposed to.

Hotel was great. Cabin on ship was great. Cruise was great. For us anyway. Some others were not so enamoured!!! Very pleased will look to book with you again. Many Thanks.

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- by Paul & Julie Messeder, Published 24 Oct 2016

Enjoyable, Great Trip!

Just back from our cruise round the Mediterranean and up to Dubai. I just wanted to let you know that all your arrangements were spot on and all went like clockwork ,everything on time and very friendly.

Well done and thanks for your efforts I'll probably be looking for something similar around late Jan/early Feb so will definitely keep you in mind. If you have any 'late or unmissable deals' around this time give us a ring and see what we can come up with !! In the meantime many thanks for arranging such a great trip

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- by Sheila and John Connelly, Published 15 Oct 2016

First Class service, Great Trip!

Just returned back from the cruise holiday to Greek island and we would like to thank your for the excellent service you provided in the booking of this trip.The Hotel in Venice was good ,the transfer service to and from the ship was first class. the cabin you choose for good.

We would like give you a big thank you from me and my family ,for making our holiday first class with the service you provided .

ps .we will be back to book other holidays also reccomend you to others.

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- by John & Hilary Ridgway, Published 01 Aug 2016

Wonderful Experience!

Our trip to egypt this year was again a wonderful experience.

Two of us are looking at Egypt 2016, if you do this can you come back to me with costs, Early August 2016.

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- by David Ireson, Published 22 Oct 2015

Superb, Great Trip!

Just back from great cruise on ncl Jade.

Many thanks everything went to plan. Transfers, hotel, ship, all superb. Will be using you and your company again.

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- by John Knapman, Published 19 Oct 2015

Enjoyable, Great Holiday!

Just a couple of lines to thank you for all the trouble you went to in order to sort out my holiday your customer service skills are excellent and thank you for the patience you showed in sorting everything for me.

I would be only too pleased if you passed a copy of this e mail to your customer service department recognise your exceptional service you provided.

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- With thanks Barrie Walker, Published 16 Oct 2015

Enjoyable, Great Holiday!

Just come back from the 2day stay in rome and cruise on Rhapsody of the sea. we had a great holiday.

We wish to thank you for all your help we have cruised over 22times but we have to say the service you gave was the best we have ever had. the hotel H10 Roma Citta was excellent. we will certainly use you again, nothing was a problem and if you were not by the phone you always rang back. thanks for all your help it made our holiday. WELL DONE, Regards

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- by Mr David, Mary Robinson, Mr Charles & Margaret Broderick, Published 5 Oct 2015

To Neil and Staff

Would just like to Thank You all for your help and efficiency with our holiday.

Everything went very smoothly, especially the transfers in Rome that you arranged for us Neil. We had a wonderful holiday with no “mishaps”. Many Thanks, Regards.

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- by Valerie Moore, Published 08 May 2014

practical, good price

The prices were the best compared to all other websites and dealing with the advisor was great. He is a good agent and paying for it was great as well.

Email and phone communication was very good. I would surely recommend the website and him to my family and friends in the future. I liked how thoughtful the agent was and understanding the situation. I just wished that the prices wouldn't change even after paying the deposit but I understand this is something not in the agents hands.

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- by Buchanan395, Published 26 Mar 2014

Excellent reliable service!

I found flights and packages during a random search on the internet. I had to buy a ticket at short notice and was desperate for a good deal.

The service I received was excellent, staff were extremely friendly and my agent worked patiently with me reviewing various options until I got the best deal. I was surprised to find that my reservation was held by the agent for about 36 hours until I was ready to make payment which was securely taken. My ticket was issued within the hour. I have already recommended family to my agent and would continue to do so as I find their service second to none.

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- by MilllieP, Published 22 Mar 2014

WELL ORGANISED AND THOROUGHLY ENJOYED

BOOKED A CRUISE AND STAY ON MSC ARMONIA AND STAY AT COLINA MAR HOTEL, PUERTO RICO GRAN CANARIA.

AGENT NEIL VERY HELPFUL AND ALL ARRANGEMENTS SPOT ON. LOVELY CRUISE AND HAVE TO RECOMMEND THIS SHIP FOR RELAXING CRUISE AND SUPER VALUE WILL BOOK AGAIN THROUGH FLIGHTS AND PACKS FOR OUR NEXT CRUISE AND STAY HOLIDAY

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- by EDDIEMC1, Published 19 Mar 2014

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